Where Your Business Sits in the AI Economy — A Simple 3-Layer Framework
May 27, 202660-second summary
AI doesn’t replace all work equally. A simple three-layer framework explains which types of work are most exposed,
which are strengthened, and where humans remain essential. For small and midsize firms, this framework helps
you decide where to automate, where to augment people, and where to double down on human value.
Why it matters for SMBs (Small & Medium sized Businesses)
- Routine cognitive work is rapidly becoming commoditized by AI
- Judgment-based and relationship-driven work increases in value with AI
- Physical, real-world execution remains human but can be AI-enhanced
Practical tip (do this this week)
List your core services and label each as routine, judgment-based, or physical execution.
Automate routine work so your people focus on higher-value decisions and relationships.
Learn more (deep dive)
Optional: AI tool of the week
ChatGPT / Claude — Offload drafting and summarizing so your team can focus on decisions and customers.
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AI Monday Morning Minute
Built for leaders navigating AI adoption in small & midsize firms
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